Effective Date: 1st January, 2025

Welcome to MadVR Solutions Private Limited ("MadVR," "we," "us," or "our"). These Terms and Conditions govern your use of our website, VR applications, products, and services. By accessing or using our platform, you agree to comply with these terms. If you do not agree with any part of these Terms, you should not use our services.

1. Definitions

• “Services” – Includes all VR training simulations, software, applications, and website features offered by MadVR.

• “User” or “You” – Refers to individuals or entities using our website or VR applications.

• “Platform” – Refers to our website, VR applications, and any other MadVR-related software.
   

2. Use of Services
2.1 Eligibility

• You must be at least 18 years old or have parental consent to use our services.

• By using MadVR’s platform, you confirm that all the information you provide is accurate and up to date.

2.2 License to Use

• MadVR grants you a limited, non-exclusive, non-transferable license to use our services only for educational, research, or training purposes.

• You must not modify, copy, distribute, or sell any part of our software or content without prior written permission.

2.3 Prohibited Activities
You agree not to:
❌ Reverse engineer, decompile, or hack our VR applications or software.
❌ Use our services for unauthorized medical procedures, commercial exploitation, or illegal activities.
❌ Misrepresent yourself, impersonate another person, or provide false information.
❌ Interfere with or disrupt the functionality of our platform.
❌ Upload harmful content such as viruses, malware, or exploitative materials.

3. Intellectual Property

• All content, graphics, trademarks, and software on the MadVR platform are owned by MadVR or its licensors.

• You may not use our intellectual property for personal or commercial gain without prior written consent.
   

4. Privacy & Data Protection
Your use of our services is also governed by our Privacy Policy, which explains how we collect, store, and use your data.

• By using our platform, you consent to data collection for analytics, training improvements, and customer support.

• We do not sell your personal data to third parties.
   

5. Payment, Subscription & Refunds

• Some of our services may require payment or subscription plans.

• All payments must be made in full and on time through our approved payment methods.

• Refund Policy: Refunds are available only if a service is not delivered due to technical issues on our end. Refund requests should be submitted to info@madvr.in within 7 days of purchase.
   

6. Disclaimers & Limitations of Liability
6.1 Medical Disclaimer

• MadVR’s VR simulations are educational tools and not a substitute for real-world medical training or professional certification.

• We do not provide medical advice, diagnosis, or treatment recommendations.

6.2 Limitation of Liability

• We strive to provide an accurate and uninterrupted experience, but we do not guarantee that our services will be error-free, secure, or available at all times.

• MadVR is not liable for any direct, indirect, or incidental damages resulting from:

  • Errors or inaccuracies in content.

  • Personal injury, equipment failure, or network interruptions.

  • Unauthorized access to or use of our services.
     

7. Termination of Access

• MadVR reserves the right to suspend or terminate your access if you violate these terms or misuse our services.

• You may stop using our services at any time. However, any outstanding obligations (e.g., unpaid fees) remain due.
   

8. Third-Party Services & Links

• Our platform may contain links to third-party websites or services (e.g., Oculus Store, research institutions, educational platforms).

• We do not control or endorse these third-party services and are not responsible for their policies, content, or practices.
   

9. Updates to Terms & Conditions

• We may update these Terms from time to time.

• Changes will be posted on our website, and continued use of our services after updates constitutes acceptance of the new terms.
   

10. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.

• Any disputes shall be resolved amicably, failing which they shall be subject to the exclusive jurisdiction of courts in Guwahati, India.
   

11. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us at:
📩 Email: info@madvr.in
🌐 Website: www.madvr.in